Shipping policy
Yumé Shipping Policy
Last updated: 2026
At Yume, every order is prepared with care to ensure your experience reflects the quality of what’s inside the can.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been fulfilled, you will receive a confirmation email with tracking information.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Delivery times vary based on location, but most orders arrive within 2–5 business days after shipment.
Please note that shipping times are estimates and may be affected by weather, carrier delays, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Occasionally, Yume may offer free shipping promotions, which will be clearly displayed on the website.
Tracking Your Order
Once your order ships, you will receive a tracking link via email. Please allow up to 24 hours for tracking information to update.
Incorrect Addresses
Customers are responsible for entering accurate shipping information. Yumé is not responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error, contact us immediately with our contact form. We cannot guarantee changes once fulfillment begins.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Yume is not responsible for lost or stolen packages. However, we will always do our best to assist you in resolving the issue.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include your order number and photos. We will gladly arrange a replacement or resolution.
Shipping Availability
Yumé currently ships within the United States. We plan to expand shipping regions in the future.
Contact
For shipping questions, use our contact page.
Thank you for choosing Yumé.
Sip. Smile. Shine.